owayo Cycling - feedback

What our customers have to say about us

Collecting customer feedback is part of our improvement process, which is why we always ask how satisfied our customers are with our products and service. In addition to contacting customers ourselves, we also use an independent 3rd party to assist in ensuring that the feedback provided is authentic. Read below what some of our customers have said....

2024-10-01

As with many of these things ours was a late request for a personalised cycling top for a last minute charity business bike ride. The team at *** were great, quick and met our deadline.

2024-10-01

The fabric quality is exceptionallightweight and breathable, perfect for long rides. The website design tool was user-friendly, making customization a breeze. The customer service was outstanding.

2024-09-30

***was helpful with any questions and the jerseys look and perform great!

2024-09-30

Very happy with the product. Came out just as wed hoped based on the design.

2024-09-28

From start to finish, the service was exemplary. Considering the small window of time I left myself to order these shirts, you were all brilliant. Thank you so much indeed. ***

2024-09-27

This is the 3rd time we've ordered from you guys and have been beyond satisfied.

2024-09-26

Very satisfied with ordering and helpfulness by team when trying to complete order. However given the amount the cycle top cost, I was a disappointed with the quality of the fabric.

owayo response:

Dear Customer, Thank you for your feedback. It is good to hear that you have enjoyed our service. You have chosen the C3 Basic cycling jersey. We can guarantee that you will enjoy it for a long time: thanks to the material used and the high quality workmanship, the jersey will retain its shape and the colours will not fade even after frequent washing. Not only can you customise the design, colours and logos/texts, but we only produce what you order: we print your shirt, then cut and sew it together, all at our production facility in Germany. This makes production not only time efficient, but also sustainable. We would like to make it possible for you to order just one shirt, but please understand that we have to pass on the costs. We hope that this explanation will compensate you a little with the price of the individual item you have ordered. Kind regards, owayo custom sports

2024-09-26

Your service and timely processing/delivery was excellent, thank you! There was a color discrepancy between the online colors in the mock-up and our logo colors, which meant our logo colors were off.

2024-09-25

Fast and personal service

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eKomi's goal is to track authentic customer reviews of various products. They offer a unique platform where consumers speak to one another based on personal experiences, and thus helping consumers identify reputable online businesses. We have been reviewed by eKomi since 2011 and have no influence on the ratings and feedback provided by our customers. Our customer feedback speaks for itself.

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