What Our Customers Say About Us

owayo response:

Hi Ole, Thank you for your patience and for taking the time to leave a review. We are really happy that we could sort out the issue quickly and to your satisfaction — that is exactly the kind of service we always aim to provide. Enjoy your new kit! Kind Regards, your owayo team

owayo response:

Dear Ryan, Thank you for your fantastic 5-star review! We're delighted to hear you and your brother love your custom fishing jerseys. We look forward to your next order! Best regards, your owayo team

owayo response:

Hello Pooja, Thank you for your message and we are delighted to hear that you like the jersey. However, we regret that the material does not fully meet your expectations. The TS-Tex fabric used for our F3 Basic jersey is a durable and lightweight fabric that we have been using successfully for many years. It is generally very popular with our customers. Nevertheless, we would be grateful if you could specify what, in your opinion, does not suit your needs in this material. We also offer other jersey models made from different fabrics. It is therefore possible that another material suits you better. Hoping that you will still enjoy wearing your jersey, we remain at your disposal for any further questions or remarks. Sportively, the owayo team

owayo response:

Dear Ivan, Thank you very much for your feedback. At the time of ordering, our delivery time was approximately two weeks. We understand that this may seem long for just one shirt at first. However, our sportswear is completely custom-made. This means, among other things, that we do not use pre-produced clothing that can be printed quickly and easily. We also offer express production, but this involves additional costs. For your next order, please contact your contact person about this. Kind regards, Your owayo team

owayo response:

Dear Amélie, Thank you for your feedback. We are delighted that you liked the jerseys! However, we are sorry to hear that the hoodies did not meet your expectations. Could you please send us a photo of the print so that we can take a closer look at it? Thank you very much and best regards, the owayo team

owayo response:

Hi Nicole, thank you for your feedback. We’re glad you like the jersey. Regarding the fabric: we offer the jerseys in different models and fabrics. For example, our F3 Basic jersey has a slightly thicker and heavier fabric. Maybe you’d prefer this model next time. We also send samples in advance if you’d like to test other jersey models. Best regards Your owayo team

owayo response:

Dear Customer, thank you for your feedback. We offer three different models of our team sports jerseys, which differ in their cut. After reviewing your case, we found that you received the F5 Pro and F6 Hero as sample jerseys for fitting, but ordered the F3 Basic. The F3 Basic is a model that is cut wider, especially in the chest area, than the F5 or F6. Therefore, the jersey you ordered is larger than the samples you tried on. We still hope that you enjoy wearing the jersey despite these differences. Kind regards, your owayo team

owayo response:

Dear Brian, Thank you very much for your feedback. We’re happy to hear that you’re satisfied with our products and service. Also, thank you for pointing out Pickleball – you’re right, it’s an interesting sport for us. We’ll take a closer look and discuss it internally. Best regards, Your owayo team

owayo response:

Dear Monika, thank you for your feedback! We hope you are happy with the jersey. Regarding the delivery, we would like to inform you that our delivery time is usually about 3 weeks. We understand, of course, that you would prefer to receive your order immediately. However, we would like to point out that the jerseys are specially produced according to customer requirements and we do not have pre-made goods in stock. This production unfortunately takes some time, which is why individually made products have a longer delivery time. We hope you understand this and wish you much joy with your jersey! Many greetings your owayo team